Frequently asked questions: (this page will be updated regularly)
The following is a list of answers to frequently asked questions. If you don't find the answer to your question here, please don't hesitate to CONTACT US today!
Q: What do I do if our newspaper is not delivered?
A: CLICK HERE TO EMAIL US RIGHT AWAY! Please include your name, school, school address, phone number and account number (if you know it). We will follow up with our delivery contractor on your behalf and provide an update within an hour.
Q: Can the delivery person bring our newspapers into the school?
A: Your newspaper is delivered before 7 a.m. in the morning. Unfortunately, the driver is unable to enter the school at this time. We are unable to deliver the newspaper directly to a classroom.
Q: Why do I have to order a minimum of 5 newspapers?
A: School subscriptions are delivered by a separate delivery force. We are charged a set fee whether they deliver one paper or 10. Based on this rate, deliveries under 5 copies are very cost prohibitive.
Q: Can you send me the updated links for Examining Issues of Social Justice?
A: You can access the list of links HERE.
Q: How do I activate my complimentary subscription to thestar.com?
A: Click HERE to view our step-by-step guide for activating your complimentary access to thestar.com.
IMPORTANT: You will need to verify your Toronto Star subscription by entering the address associated with your school account.
A: CLICK HERE TO EMAIL US RIGHT AWAY! Please include your name, school, school address, phone number and account number (if you know it). We will follow up with our delivery contractor on your behalf and provide an update within an hour.
Q: Can the delivery person bring our newspapers into the school?
A: Your newspaper is delivered before 7 a.m. in the morning. Unfortunately, the driver is unable to enter the school at this time. We are unable to deliver the newspaper directly to a classroom.
Q: Why do I have to order a minimum of 5 newspapers?
A: School subscriptions are delivered by a separate delivery force. We are charged a set fee whether they deliver one paper or 10. Based on this rate, deliveries under 5 copies are very cost prohibitive.
Q: Can you send me the updated links for Examining Issues of Social Justice?
A: You can access the list of links HERE.
Q: How do I activate my complimentary subscription to thestar.com?
A: Click HERE to view our step-by-step guide for activating your complimentary access to thestar.com.
IMPORTANT: You will need to verify your Toronto Star subscription by entering the address associated with your school account.